The software stack behind profitable heat-pump installs

Where we work

Installer software and automation across Canada

We work with heat-pump installers in every province and territory. The software is the same everywhere; what changes by region is the program paperwork, the language of your proposals and messages, and the regulators your office needs to know.

Written by Ali Sedighi, MBALast updated:

HeatPumps.Solutions works with heat-pump installers in all 10 provinces and 3 territories. We do it from Vancouver. A CRM, a proposal tool and an automation sequence work the same way in Halifax as in Kelowna, but the contents of those systems don't. Program documents, submission windows, language rules and the share of homes on each heating fuel all shift by region, and an office stack built for one province can quietly fail in another.

Each regional page covers the local market for heat pumps, the programs we found as of October 2026, the regulators worth bookmarking, and what that means for your tracker, templates and automation. We link and summarise regulators; we don't give compliance advice.

Schematic coverage map, not to scale

West Coast

Answer first: British Columbia is a two-market province for installers, with a mild coast and a cold Interior.

Statistics Canada reports that in 2023, 42% of BC households heated mainly with natural gas and 36% with electricity. Income-tiered provincial programs with dated rule changes make version control in the rebate tracker essential. Proposal templates often need a coastal version and an Interior version, because backup-heat expectations differ.

Prairies

Answer first: gas-heated, cold and long-season, with very different program landscapes in each province.

Alberta and Saskatchewan homes are mostly on natural gas, which makes dual-fuel proposals the default template for many installers there. Manitoba stands out with a clear provincial heat-pump rebate and a supplier bonus that is tied to a heat-load calculation, which deserves its own tracker field.

Central Canada

Answer first: Canada's two biggest markets, with the largest programs and, in Quebec, firm language rules.

Ontario's utility-run programs reward installers who track single-measure and bundled rebates separately. In Quebec, roughly seven in ten households heat primarily with electricity, and proposals, websites and automated messages for Quebec customers must be available in French. That has real consequences for template and CRM selection.

Atlantic Canada

Answer first: high heat-pump adoption, oil-to-electric conversions and programs that pay in different ways.

Heat pumps are already the primary heating system for about a quarter of households in New Brunswick and Nova Scotia, and for over a third on Prince Edward Island, according to Statistics Canada. That changes the job mix: more second units, replacements and add-ons, and program rules that sometimes treat new and replacement units differently. In Newfoundland and Labrador, an oil-to-electric incentive is paid to participating installers, which turns rebate tracking into receivables tracking.

The North

Answer first: small markets, extreme cold, and in Nunavut, language obligations that reach your messages.

Yukon, the Northwest Territories and Nunavut have very different program and regulatory pictures, covered together on one page. Yukon has programs that favour dual-fuel systems, the NWT is phasing in a new technical safety framework, and Nunavut requires Inuktut in commercial advertising and customer service.

What stays the same everywhere

Answer first: the federal layer and the core of the stack.

Across the country, Canada's anti-spam law shapes your automation, privacy law shapes your CRM, and the federal heat-pump rebate announced on 2026-10-08 is expected to launch in 2027, with its administrator not yet named as of October 2026. Our rebate tracker blueprint explains how to get ready without promising customers anything unpublished.

The core services don't change by region: proposal software, rebate tracking, automation, CRM selection and lead tracking. Only the details inside them do.

Working across provinces

Answer first: if you install in more than one province, build one system with regional program records, not separate systems.

Installers near provincial borders, such as Ottawa and Gatineau, or Lloydminster, often keep a separate spreadsheet for each side. That doubles the work and splits customer history. A single CRM with program records tagged by province, and templates that switch language or program wording by job address, is easier to keep accurate. Contact us if you work across a border and want to see how we'd set that up.

Frequently asked questions

Do you need to be local to set up our systems?

No. Software setup, training and reporting work by video call, screen share, phone, text and email, and in-person consultations are available too. We're based in Vancouver and work with installers coast to coast to coast.

Does our province change how the tracker is built?

Yes. Each province and utility runs its own programs with their own documents and deadlines, and some regions add language requirements for proposals and messages. We build those differences in from the start.

Are the program details on these pages current?

They were checked against official sources on 2026-10-22 and are marked with that date. Programs change often, so confirm with the administrator before relying on any detail with a customer.

Sources

  1. Statistics Canada Table 38-10-0286-01: primary heating systems and energy sources (2026-10-22)
  2. Prime Minister announces investment to retrofit one million homes (2026-10-08) (2026-10-22)